Troubleshooting

Here you can find solutions to common issues.

this script REQUIRES artifact version 4752 or newer

Version check

Before submitting a support ticket or using anything in the documentation, always make sure that you have the newest update from your keymaster.

Common Issues & Solutions

I can see my head in the photo mode

If you are starting Step 4 of the "addon/replace clothes" process and you can see your head in the confirmation dialog, it is most likely because your server does not have the FiveM Patreon subscription and you can't see replace clothes.

To resolve this for the photo mode, you must set your server slots to 8 or less and restart the server.

After finishing the process, you can set the slots back to the desired amount.

I can see the whole body in the photo mode

If you can see the whole body in the confirmation dialog when taking pictures, it probably means the rcore_clothing_for_photos script is not started or you did not restart the game after starting the script.

I can't see my addon clothes in the shop

By default, after finishing all the steps of "Adding replace/addon clothes", none of your addon clothes will be in any shop.

You can either manually add them via Admin Mode's Stock management - to have different clothes in different shops, which is best for immersion.

Or you can enable EveryShopHasEverything in config to have everything in all shops.

👉 Make this easier for yourself by using the "Show only addons" filter and checking the "Group products by drawable" in Admin Mode's Stock Management

Some clothes are missing photos after finishing the photo mode

It is normal to have some clothes without pictures, as often times (especially in the base game) some IDs are just empty.

If you don't have a picture but upon clicking on it something appears on your character, you can enable Admin mode's Metadata Editor, click the pencil icon on desired clothing product and check "Reset image" before saving it. Then you can re-screenshot it, preferrably using manual mode described in the Adding replace/addon clothes section.

All clothes are missing photos after finishing the photo mode

If all of your addon clothes are missing pictures, you probably didn't finish all the steps of the Adding replace/addon clothes process.

Please make sure to wait until all pictures are taken (it shows you two confirmation dialogues in a row and then stops immediately if you run it and there's nothing to take photo of)

My players are missing heads or the heads are bugged

When you finish the Adding replace/addon clothes process, you need to stop the rcore_clothing_for_photos script and restart your game. It must NOT be running when you are not taking pictures.

How can I disable the char creator or use a different one?

TL;DR you shouldn't

We use different data structure and tables to store player's outfits. For that reason, integrating other character creators is a bit more complicated and not recommended.

You would need to trigger TriggerEvent('rcore_clothing:saveCurrentSkin') as soon as the character creator is closed.

At the same time, please check out our multichar integration guides, as you need to add explicit support for our script to display the correct outfit in a multicharacter preview.

I don't see the correct outfit in my multichar

Please check out our multichar integration guides

Some clothes look like they are missing textures (checkered pattern)

This is completely fine and these clothes are not missing textures by our or your fault. These clothes are just missing texture variants in the game itself.

I can see the green screen in game, will my photos have green background?

No, the green screen will be removed in the post-processing stage by the script.

Addon photo process fails because of "Downloading assets" notification

Go to FiveM Settings > Game and disable "Streaming progress" (make sure the checkbox is not checked).