# Troubleshooting
{% hint style="danger" %}
this script **REQUIRES** artifact version **4752** or **newer**
{% endhint %}
### Version check
{% hint style="info" %}
Before submitting a support ticket or using anything in the documentation, always make sure that you have the **newest update** from your keymaster.
{% endhint %}
## Common Issues & Solutions
I can see my head in the photo mode
If you are doing "addon/replace clothes" process and you can see your head in the confirmation dialog, it is most likely because your server does not have the FiveM Portal/Patreon subscription and you can't see replace clothes.
To resolve this for the photo mode, you must set your server slots to 8 or less and restart the server.
After finishing the process, you can set the slots back to the desired amount.
I can see only body without head or just whole body in the photo mode
If you can see only the body without the head in photo mode, you probably started `rcore_clothing_for_photos` while being ingame. Please restart your game (not whole server) for the invisible body to load properly.
Addon process Step 3, 3.5, 4 fails
* make sure you are in windowed mode
* lower your graphics
* make sure you are not blocking the view with any UI elements (crosshair, drawtext, nearest postal etc.)
* make sure you are not using any shaders (NVE, reshade etc.)
I can't see my addon clothes in the shop
By default, after finishing all the steps of "Adding replace/addon clothes", none of your addon clothes will be in any shop.
You can either manually add them via Admin Mode's Stock management - to have different clothes in different shops, which is best for immersion.
Or you can enable `EveryShopHasEverything` in config to have everything in all shops.
👉 Make this easier for yourself by using the "Show only addons" filter and checking the "Group products by drawable" in Admin Mode's Stock Management
Some clothes are missing photos after finishing the photo mode
It is normal to have some clothes without pictures, as often times (especially in the base game) some IDs are just empty.
If you don't have a picture but upon clicking on it something appears on your character, you can enable Admin mode's Metadata Editor, click the pencil icon on desired clothing product and check "Reset image" before saving it. Then you can re-screenshot it, preferrably using manual mode described in the [Adding replace/addon clothes](/paid-resources/rcore_clothing/pipeline.md) section.
All clothes are missing photos after finishing the photo mode
If all of your addon clothes are missing pictures, you probably didn't finish all the steps of the [Adding replace/addon clothes](/paid-resources/rcore_clothing/pipeline.md) process.
Please make sure to wait until all pictures are taken (it shows you two confirmation dialogues in a row and then stops immediately if you run it and there's nothing to take photo of)
My players are missing heads or the heads are bugged
When you finish the [Adding replace/addon clothes](/paid-resources/rcore_clothing/pipeline.md) process, you need to stop the `rcore_clothing_for_photos` script and restart your game. It must **NOT** be running when you are not taking pictures.
How can I disable the char creator or use a different one?
*TL;DR you shouldn't*
We use different data structure and tables to store player's outfits. For that reason, integrating other character creators is a bit more complicated and not recommended.
You would need to trigger `TriggerEvent('rcore_clothing:saveCurrentSkin')` as soon as the character creator is closed.
At the same time, please check out our [multichar integration guides](/paid-resources/rcore_clothing/impl.md), as you need to add explicit support for our script to display the correct outfit in a multicharacter preview.
I don't see the correct outfit in my multichar
Please check out our [multichar integration guides](/paid-resources/rcore_clothing/impl.md)
Some clothes look like they are missing textures (checkered pattern)
This is completely fine and these clothes are not missing textures by our or your fault. These clothes are just missing texture variants in the game itself.
I can see the green screen in game, will my photos have green background?
No, the green screen will be removed in the post-processing stage by the script.
Addon photo process fails because of "Downloading assets" notification
Go to FiveM **Settings > Game** and **disable** "Streaming progress" (make sure the checkbox is not checked).
There are only default peds in char creator
If you want to allow players choose from all available peds, not just the freemode ones, you need to set `CharCreatorHasAllPeds` to `true` in the config.
Getting GameSkeleton.cpp error
This error usually occurs with female peds when you select them in multichar/shop, or when you load into game and it crashes.
If the error contains `GameSkeleton.cpp` it means that you probably have too many .ymt files loaded in your server.
To temporarily fix this so you can take addon photos you have to
1. Lower your [gamebuild](https://docs.fivem.net/docs/server-manual/server-commands/#sv_enforcegamebuild-build) to previous version
2. Do the addon photo steps
3. After you finish the process, you can set the gamebuild back to your previously used version
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://documentation.rcore.cz/paid-resources/rcore_clothing/troubleshooting.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.